Updated 7/16/2018

Integral Application Systems is committed to protecting the confidentiality, integrity and security of customer data and is engineered with that in mind. We don't share your data with anyone or any organization. We keep your data confidential. We don't use the data of customers and contacts for any purpose other than to deliver the best possible service, information and support to our customers. Integral Application Systems enters into confidentiality agreement with its subscribers. Terms of confidentiality are fully described in the Master Subscription Agreement for your or your organization's subscription. Please contact the appropriate person at your organization, or contact Integral Application Systems for a copy of these terms.

To maintain our use of Integral Application Systems services, it is also necessary that you use data responsibly. As a user of Integral Application Systems services you represent, warrant and covenant (i) that all information and data provided to Integral Application Systems has been collected and provided by or on behalf of user in accordance with all applicable laws, rules and regulations; (ii) that you own all rights, title and interest in and to the information and data, or that you have otherwise secured all necessary rights in the information and data as may be necessary to permit the access, use and distribution thereof as contemplated by this Agreement; and (iii) that you will only use Integral Application Systems services in accordance with all applicable laws, rules and regulations and the Master Subscription Agreement.

Information We Collect & How We Use It

The information we collect at Integral Application Systems is used to make our products the best they can be. Integral Application Systems collects only the following required information about its users:

  • Name
  • Login credentials (Username, password)
  • Email address
  • Phone number
  • Organization
  • Organization mailing address

    Integral Application Systems may also retain other information that you choose to provide to Integral Application Systems services. Users of Integral Application Systems may not remove the information listed above from Integral Application Systems services and records, unless they delete their accounts and cancel their subscriptions to Integral Application Systems services. This information is required to provide the Integral Application Systems services. Integral Application Systems may retain a copy of this information on executed subscription agreements or other legal contracts for record-keeping purposes. For contacts of Integral Application Systems that are not users (e.g., subscribers to the Integral Application Systems News mailing list), we collect the same information listed above.

    Any email you receive from Integral Application Systems provides an opt-out link for one-click unsubscribe from mailings, and options to modify your profile. In order to give you the best possible experience using Integral Application Systems, we also collect information from your interactions with our application, network and website. This may include pages you access, actions you perform on Integral Application Systems services, your Internet Protocol address, information about your device (such as device or browser type), and referral information. We use this information to:

  • provide, test, improve, promote Integral Application Systems products and services
  • generate aggregate, non-identifying information about use of Integral Application Systems products and services
  • retain logs of data operations to ensure compliance with statutory and voluntary regulations including CFR 21 Part 11 and ISO 270001

    Information Disclosure

    Integral Application Systems won't transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won't sell information about you.

    We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) when it is required by law, such as pursuant to a subpoena or other legal process.

    If we are going to share your information in response to legal process, we'll give you notice so you can challenge it (for example by seeking court intervention), unless we're prohibited by law or believe doing so may endanger others.

    Integral Application Systems uses third-party vendors and hosting partners, such as Amazon, for hardware, software, networking, storage, and related technology.

    Data Access and Use within the Integral Application Systems Software-as-a-Service

    All users control sharing of their data. (1) They may keep their data fully private, or (2) they may directly share their data with selected individuals, teams and organizations, or (3) they may make their data completely public for unrestricted view and download access to other users on the same instance of the Integral Application Systems SaaS.

    Security

    Integral Application Systems establishes and maintains an information security program that is designed to: (1) protect the security and confidentiality of the user's and Subscribers's data; (2) protect against anticipated threats or hazards to the security or integrity of the user's and Subscriber's data; and (3) protect against unauthorized access to or use of the user's and Subscriber's data.

    Tracking and Cookies

    Integral Application Systems uses browser cookies and similar technologies to recognize you when you return to our services. Integral Application Systems doesn't track you across the Internet. We record only some of your interactions with the Integral Application Systems SaaS or other services. Some third-party services, such as Google Analytics, may place their own cookies in your browser. This Privacy and Security Policy covers use of cookies by Integral Application Systems only and not the use of cookies by third parties.

    Cross-border Transfers

    By using Integral Application Systems services, you authorize Integral Application Systems to transfer, store, and use your information in the United States and any other country where we operate. Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.

    Changes to this Policy

    Integral Application Systems may periodically update this Privacy and Security Policy and notify you about significant changes to it.